Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by SY-g0 Labs ("we," "our," or "us"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

2. Services Description

SY-g0 Labs provides the following services:

• SAP and Oracle ERP implementation and consulting services
• MVP (Minimum Viable Product) and product engineering services
• Enterprise AI engineering and consulting
• Related professional services as agreed upon in individual service agreements

The specific scope, deliverables, timelines, and pricing for each engagement will be detailed in separate service agreements or statements of work.

3. User Responsibilities

When using our services, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account
• Comply with all applicable laws and regulations
• Not use our services for any illegal or unauthorized purpose
• Provide timely feedback and necessary access to resources

4. Intellectual Property Rights

4.1 Our Property: all content, features, and functionality of our services are the exclusive property of SY-g0 Labs and are protected by copyright, trademark, and other intellectual property laws.

4.2 Client Property: any pre-existing intellectual property provided by the client remains the property of the client.

4.3 Deliverables: ownership of deliverables and custom-developed work products will be specified in individual service agreements.

5. Payment Terms

Payment terms will be specified in individual service agreements. Generally:

• Invoices are due within 30 days of the invoice date unless otherwise specified
• Late payments may incur interest charges as permitted by law
• We reserve the right to suspend services for non-payment
• All fees are exclusive of applicable taxes, which are your responsibility

6. Confidentiality

We commit to maintaining the confidentiality of your proprietary information and will not disclose it to third parties without your consent, except as required by law or as necessary to provide the agreed-upon services. Both parties agree to execute separate non-disclosure agreements (NDAs) as needed.

7. Limitation of Liability

To the maximum extent permitted by law:

• SY-g0 Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount paid by you for the specific services giving rise to the claim in the 12 months preceding the claim
• We do not warrant that our services will be uninterrupted or error-free

8. Warranties and Disclaimers

8.1 Professional Standards: we warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards.

8.2 Disclaimers: except as expressly stated, our services are provided "as is" and we disclaim all other warranties, express or implied.

9. Termination

Either party may terminate a service engagement:

• As specified in the individual service agreement
• For material breach by the other party, with 30 days written notice to cure
• Immediately if the other party becomes insolvent or files for bankruptcy

10. Governing Law and Dispute Resolution

Any disputes arising from these terms or our services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration as specified in individual service agreements.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of material changes by posting the updated terms and updating the "Last updated" date. Continued use of our services constitutes acceptance of the modified terms.

12. Contact Information

If you have any questions about these terms of service, contact us at: